Our Services:

  • Returns
    Management

    An efficient single point for processing returns

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  • Asset
    recovery

    Refurbishing returned goods to ‘as new’ or ‘graded’ standard

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  • Warranty
    fulfilment

    Providing a cost effective alternative to in-home repair solutions

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  • WEEE
    Services

    Preparatory treatment of waste and secure storage of hazardous/non-hazardous waste

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Team Members

Lisa Heywood, Business Development Manager

Lisa has 20 years of experience working within the service and sales environment for both Servicecare and Electrotec, and is a prime example of the progression opportunities within the business.

She is responsible for a small team of bespoke staff, and oversees the sales and customer relations for Electrotec, both from a sales perspective and an e-commerce orientated role. Lisa constantly demonstrates the ability to maintain a high level of sales traffic as well as helping to generate opportunities for growth.

As part of her role, Lisa:

  • Manages and leads the sales of refurbished electricals over numerous sales platforms
  • Delivers leadership and strategic direction for the sales team
  • Provides a day-to-day point of reference for customers for whom Electrotec fulfil an e-commerce solution
  • Implements new business opportunities and oversees the project management team
  • Ensures all new e-commerce ventures are given the same level of support to ensure Electrotec customers can benefit from a successful long-term relationship