Anti-Slavery Policy

    Our Services:

    • Returns
      Management

      An efficient single point for processing returns

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    • Asset
      recovery

      Refurbishing returned goods to ‘as new’ or ‘graded’ standard

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    • Warranty
      fulfilment

      Providing a cost effective alternative to in-home repair solutions

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    • WEEE
      Services

      Preparatory treatment of waste and secure storage of hazardous/non-hazardous waste

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    Anti-Slavery Policy

    Servicecare Support Services Limited (part of The Clipper Group) provides return management services predominantly to the retail sector. Our supply chain includes receiving goods (principally related to the retail sector) direct from manufacturers, customers and their contractors. As part of its services Servicecare contracts with customers and suppliers, including temporary work agencies who supply labour.

    We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our Anti-slavery Policy reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains.

    We believe that, in conjunction with the rigorous policies implemented by our clients and suppliers, we can drive out any aspects of human trafficking and slavery from our supply chains.

    Servicecare Support Services Limited places paramount importance on only working with suppliers who treat their obligations towards modern slavery with the importance that Servicecare does. We will not work with any organisation within our supply chain that is unable to demonstrate a corresponding commitment to this subject, irrespective of whether they are required to do so statutorily or otherwise. Where possible we build long standing relationships with our customers and major suppliers, making clear our expectations of business behaviour. Servicecare has a Modern Slavery Policy and all suppliers are notified of this and are expected to comply.

    Servicecare educates its employees regarding the types of factors which can indicate whether any worker (permanent or temporary) in our supply chain may be subject to undue influence. In doing so Servicecare actively encourages employees to report any suspicious activity to the HR Manager acting in her capacity of Compliance Manager.

    Servicecare conducts rigorous checks to verify the identity of each worker and verify the worker’s right to work in the United Kingdom. Servicecare also audits its supplying temporary work agencies against legislative compliance, including compliance with the Modern Slavery Act. It further complies with audits conducted by its customers.

    The Board of Directors of Servicecare believe that driving out slavery in any form from all corners of its supply chains is fundamental to the aims of Servicecare and, accordingly, have approved this statement and the modern slavery policy. This statement and the accompanying modern slavery policy will be reviewed annually, unless circumstances dictate that it should be reviewed and/or renewed more frequently.