Your Post-Brexit WEEE Obligations: What are They and How Will You Meet Them?

    Our Services:

    • Returns
      Management

      An efficient single point for processing returns

      More

    • Asset
      recovery

      Refurbishing returned goods to ‘as new’ or ‘graded’ standard

      More

    • Warranty
      fulfilment

      Providing a cost effective alternative to in-home repair solutions

      More

    • WEEE
      Services

      Preparatory treatment of waste and secure storage of hazardous/non-hazardous waste

      More

    Your Post-Brexit WEEE Obligations: What are They and How Will You Meet Them?

    Here’s how Article 50 will affect UK electrical retailers and distributors

    WEEE laws Brexit EU

    With the Treaty of Lisbon (Article 50) now triggered, the UK has two years to agree on which EU laws to “scrap, amend and improve” ahead of Brexit.

    One of those laws is 2012/19/EU – or the Waste Electrical and Electronic Equipment Directive (WEEE Directive) – which became EU law in February 2003. Like most other European countries, the UK was initially slow to adopt the directive as law. But in 2007, it was brought in to cover any appliance with a plug or batteries, including (but not limited to):

    • Desktop, laptop and tablet computers
    • Computer peripherals, including mice and keyboards
    • Printers and scanners
    • Mobile and landline phones
    • TVs and monitors
    • Routers

    Since then, UK retailers and distributors have been required to provide a way for customers to dispose of their old household electrical and electronic equipment when selling them a new version of the same item.

    So with the Brexit clock now ticking – and EU laws facing parliamentary scrutiny – how will article 50 affect UK electrical manufacturers and retailers’ WEEE obligations?

    How will Brexit affect WEEE obligations?

    At present, it appears Brexit will have no bearing whatsoever on WEEE requirements; on 30th March 2017, government ministers announced all EU environmental laws will apply to post-Brexit Britain.

    As outlined in the Department for Exiting the European Union (DEXEU)’s recent Great Repeal white paper, the ‘whole body’ of the UK environmental laws will be safeguarded in UK law prior to Brexit. That includes those adopted as a result of EU legislation, like the WEEE Directive.

    Will the UK’s WEEE laws change in the future?

    It’s possible. One of the key drivers behind the successful Brexit campaign was to give the UK greater control over its own laws. And as DEXU’s March white paper stated:

    “The Great Repeal Bill will ensure that the whole body of existing EU environmental law continues to have effect in UK law. This will provide businesses and stakeholders with maximum certainty as we leave the EU. We will then have the opportunity, over time, to ensure our legislative framework is outcome driven and delivers on our overall commitment to improve the environment within a generation. The Government recognises the need to consult on future changes to the regulatory frameworks, including through parliamentary scrutiny.”

    So while the WEEE Directive has been ported into UK law and will be safeguarded, the current government is clearly open to reviewing it in the future.

    How to meet current and future WEEE requirements on returned items

    Current laws require any WEEE item that’s refurbished for re-use to be accompanied by evidence notes from an accredited approved authorised treatment facility (AATF). As there are no solid plans to change these laws in the future, it’s important to engage a return-to-market partner with the correct accreditations in place.

    As an AATF, Servicecare works with its partners to meet the requirements of the WEEE legislation whilst also providing total traceability. So you can be safe in the knowledge your waste electrical items will be properly disposed of.

    For more information on how Servicecare can help you meet WEEE requirements, call 0161 688 1537.

    Your Post-Brexit WEEE Obligations: What are They and How Will You Meet Them?

    Here’s how Article 50 will affect UK electrical retailers and distributors With the Treaty of Lisbon (Article 50) now triggered,

    Read more
    return to market process

    GDPR – 6 Key Facts Appliance Manufacturers and Retailers Should Know [infographic]

    Here’s how new GDPR legislation will affect your supply chain logistics On 27 April 2016, the European Union passed Regulation

    Read more
    electrical appliance refurbishment

    Why Choose Servicecare for Consumer Electronics Repair and Remarketing?

    The advantages of choosing an accredited, experienced returns partner As in-store consumer electronics sales continue to flag, it’s more important

    Read more

    ​Servicecare appoints Jonathan Anns as Commercial Director

    As part of its ambitious growth plan, Servicecare has appointed Jonathan Anns to the position of Commercial Director.   Jonathan

    Read more

    Servicecare Delivers Results for Peak Season Electronics

    As a market leader in the field of electronics reverse logistics, Servicecare has broad expertise in providing a seamless returns

    Read more

    GDPR – 6 Key Facts Appliance Manufacturers and Retailers Should Know [infographic]

    Here’s how new GDPR legislation will affect your supply chain logistics

    On 27 April 2016, the European Union passed Regulation (EU) 2016/679 – also known as the General Data Protection Regulation (GDPR).

    And on 27 April 2017, Germany adopted it – well ahead of the 25 May 2018 deadline – with other European countries set to follow. By that date, GDPR will be fully enforceable – and will affect all products and services that collect the user data of EU citizens and residents.

    Put simply, GDPR will require:

    • Subjects’ consent for data capture and processing
    • Collected data to be anonymised
    • Timely notification of data security breaches to the proper authorities
    • Secure and proper handling of data transfer across borders
    • General safeguarding of collected data

    At nearly 55,000 words in length, the full legislation document is extensive. So here are the key fundamentals that UK electrical appliance manufacturers and retailers should be aware of:

    1. GDPR applies to ANY device or service that collects user data

    Since the dawn of the Internet of Things, a whole host of devices have collected and transmitted user data. Not just the obvious appliances like smart TVs but also wireless speakers, smart fridges, security cameras and even toasters.

    All of these devices retain data – and the new laws must be considered in any product or service “by design.” Essentially, it means appliance manufacturers may now incur additional development costs in order to ensure the finished product adheres to (EU) 2016/679.

    2. Data collection must be limited to what is necessary

    GDPR specifies that the type and volume of data collected on users should be restricted to only what is necessary. Collecting any data beyond this will require the vendor or supplier to gain permission from users via opt-in.

    Any data sent wirelessly – for example, via wi-fi between devices – will also need to be encrypted.

    3. User data must be accessible and portable

    The new GDPR rules will ensure technology users are entitled to, in essence, carry their data around with them. So when an EU resident moves from one service provider to another, any data collected on them must be made available. In order to facilitate the effective transfer of that data, the regulation requires it to be saved in an accessible and widely-compatible format – like a CSV file.

    4. The rules don’t just apply to Europe

    (EU) 2016/679 applies not only to companies trading in Europe, but also any company collecting the data of EU citizens and residents. According to the European Union website: “It (GDPR) will apply to the processing of personal data by controllers and processors in the EU, regardless of whether the processing takes place in the EU or not.”

    The GDPR rules also require companies to immediately disclose any data breach to European regulators. Again, this applies no matter where the company is located as long as the data collected is on European citizens or residents. Penalties begin at €20 million, and could cost the offending company 4% of its global revenue if the maximum fine is applied.

    The UK’s upcoming exit from the European Union will also have no bearing as (EU) 2016/679 will be ported into UK legislation.

    5. There will be no grace period

    Unlike with European directives, there is no need for individual countries to pass laws to make GDPR enforceable. So on 25 May 2018, Regulation (EU) 2016/679 will be in full effect.

    There will be no grace period, meaning fines and penalties can be incurred and issued straight away.

    6. Returned goods will need to be wiped

    In order to comply with regulation (EU) 2016/679, any returned item that stores user data will require wiping as part of the return-to-sale process.

    Servicecare holds Blancco certification – the de facto global standard in certified data erasure. And thanks to our recently expanded data wiping facility, Servicecare can ensure all data is removed as part of the reconditioning process.

    For more information on ensuring return-to-market goods comply with (EU) 2016/679, call 0161 688 1537.

    Infographic GDPR New Laws

    Your Post-Brexit WEEE Obligations: What are They and How Will You Meet Them?

    Here’s how Article 50 will affect UK electrical retailers and distributors With the Treaty of Lisbon (Article 50) now triggered,

    Read more
    return to market process

    GDPR – 6 Key Facts Appliance Manufacturers and Retailers Should Know [infographic]

    Here’s how new GDPR legislation will affect your supply chain logistics On 27 April 2016, the European Union passed Regulation

    Read more
    electrical appliance refurbishment

    Why Choose Servicecare for Consumer Electronics Repair and Remarketing?

    The advantages of choosing an accredited, experienced returns partner As in-store consumer electronics sales continue to flag, it’s more important

    Read more

    ​Servicecare appoints Jonathan Anns as Commercial Director

    As part of its ambitious growth plan, Servicecare has appointed Jonathan Anns to the position of Commercial Director.   Jonathan

    Read more

    Servicecare Delivers Results for Peak Season Electronics

    As a market leader in the field of electronics reverse logistics, Servicecare has broad expertise in providing a seamless returns

    Read more

    Why Choose Servicecare for Consumer Electronics Repair and Remarketing?

    The advantages of choosing an accredited, experienced returns partner

    return logistics staff member

    As in-store consumer electronics sales continue to flag, it’s more important than ever to minimise the effect of returned items on bottom lines.

    It’s also an increasingly competitive picture online – with 83% of online consumers saying they “would not shop with a retailer they have had a bad returns experience with.” And a significant factor in that end user’s experience is engaging an effective recovery, repair and refurbishment partner.

    With efficiency as a core focus, Servicecare‘s end-to-end service helps retailers deliver the hassle-free returns process their customers want. And with a diligent approach to quality, it also ensures a quick return to saleable condition for maximum value recovery:

    End-to-end service. One point of contact.

    Testing, repair, refurbishment, remarketing and logistics – all under one banner; Servicecare’s end-to-end service means a single point of contact during the entire consumer item repair and refurbishment cycle.

    Owing to our centralised process, using Servicecare is far faster and more cost-effective than in-home repairs – our unique control systems allow us to work under the existing warranty and repair the item on behalf of the manufacturer or retailer. Compared to returning the item back to its origin for repair, the time and costs involved are fractional.

    Our logistics capabilities are also unique; in 2014, Clipper Group logistics acquired Servicecare – giving access to their impressive Europe-wide infrastructure. It means our reverse logistics service is first-rate; since the acquisition, Servicecare as an alternative has had the use of 300+ vehicles operating out of 47 depots across the EU. We’re not beholden to freight contractors – so neither are our retail partners. For them, that translates to a fast, effective, genuine point-to-point service.

    Transparency and accountability.

    Thanks to our in-house SMS-based tracking system, every item’s journey is 100% transparent and traceable. From the moment an item reaches us, our clients can see exactly where in the process each item is – and when it is due for re-sale or return.

    Because our customers don’t need to waste resources chasing items, our SMS service helps reduce unnecessary labour costs – as well as offering and accurate timescales and invaluable peace of mind.

    Experience and expertise.

    Founded in 1995, Servicecare now processes more than 1 million audio visual, IT and small domestic appliances each year – including more than 130,000 TVs. Our team of 300+ professional staff, all expertly trained in their field, ensure a first-time fix – providing a superior end result while keeping costs down.

    It’s that experience and expertise that’s trusted by a host of household name retailers – like Amazon, Argos, ao.com, Sainsbury’s and Richer Sounds.

    Professional accreditation.

    All of our consumer item repair and refurbishment procedures are ISO 9001-accredited. That doesn’t just mean we meet all statutory and regulatory requirements. It also means we can better service the needs of our customers through reduced labour and parts costs – a benefit we pass on to our partners.

    A clean social conscience.

    Servicecare is committed to minimising the effect of returned good refurbishment on the environment. That’s why our services include the effective treatment of waste and secure storage of hazardous/non- hazardous waste. Our extensive WEEE (Waste Electrical and Electronic Equipment) processes also include the capture of dangerous gasses, including freon. So you can be confident any waste electrical items will be disposed of correctly – helping your organisation meet its environmental duty of care.

    For more information on how Servicecare can help effectively return goods to saleable condition, call 0161 688 1537.

    Your Post-Brexit WEEE Obligations: What are They and How Will You Meet Them?

    Here’s how Article 50 will affect UK electrical retailers and distributors With the Treaty of Lisbon (Article 50) now triggered,

    Read more
    return to market process

    GDPR – 6 Key Facts Appliance Manufacturers and Retailers Should Know [infographic]

    Here’s how new GDPR legislation will affect your supply chain logistics On 27 April 2016, the European Union passed Regulation

    Read more
    electrical appliance refurbishment

    Why Choose Servicecare for Consumer Electronics Repair and Remarketing?

    The advantages of choosing an accredited, experienced returns partner As in-store consumer electronics sales continue to flag, it’s more important

    Read more

    ​Servicecare appoints Jonathan Anns as Commercial Director

    As part of its ambitious growth plan, Servicecare has appointed Jonathan Anns to the position of Commercial Director.   Jonathan

    Read more

    Servicecare Delivers Results for Peak Season Electronics

    As a market leader in the field of electronics reverse logistics, Servicecare has broad expertise in providing a seamless returns

    Read more