Privacy Policy

    Our Services:

    • Returns

      An efficient single point for processing returns


    • Asset

      Refurbishing returned goods to ‘as new’ or ‘graded’ standard


    • Warranty

      Providing a cost effective alternative to in-home repair solutions


    • WEEE

      Preparatory treatment of waste and secure storage of hazardous/non-hazardous waste


    Privacy Policy

    Clipper Privacy and Cookie Policy

    This Privacy and Cookie Policy explains how Clipper Logistics plc and its subsidiaries use the personal information that has been provided to the Company.

    The Company observes the requirements of data privacy legislation.

    Information Collection and Use

    Clipper Logistics Group collects personal information from customers and prospective employees in a variety of ways in order to provide services to you. These services include-

    Contact Information

    Contact information is collected to enable the Company to provide information to you and to respond to your queries. You may withdraw from future communications at any time.

    Retail Customers

    Information is collected to enable the Company to progress your purchase and to provide newsletters where you have opted to receive them.  You may withdraw from future communications at any time. Payment card information is shared with payment service providers, some information is retained to facilitate the company’s business processes.

    Job Applicants

    A range of information is collected to enable the Company to progress your application. The information will not be used for other purposes. Information on unsuccessful candidates will be deleted after 12 months.

    Other Uses

    Your personal information will be used in accordance with Data Privacy legislation and other UK legal and regulatory requirements. Information will be retained in line with UK legal and regulatory requirements.


    Sharing Personal Information

    Clipper Logistics plc may pass your personal information to other Clipper Group companies for the purposes listed above.

    Personal information will be shared with third party suppliers and services providers in order to complete the services provided to you. All such third parties are bound by the terms of this Privacy Policy and they are not permitted to use your personal information for their own purposes.

    Personal information will be shared as required by law or regulation.

    Where Clipper Logistics plc needs to do so in order to enforce company rights or to protect company  interests, for example, in order to enforce the terms of any contract or those of others, for example the rights and interests of other customers.

    Personal Information may be passed to third parties for the prevention of crime, fraud, money laundering and for the tracing of debtors.


    Social Media

    Clipper Group companies place general information and advertisements on social media. You are advised that the organisations providing social media platforms may use the information you share with us for their own purposes.


    Control of Personal Information

    Clipper Logistics plc and its subsidiaries trade under the following names-


    Clipper Logistics plc

    ServiceCare Support Services Ltd



    RepairTec Ltd


    Raising Queries

    Clipper Logistics Group takes seriously customer privacy and protecting customer’s personal information. Questions relating to the information the company holds on you and how it is used, and to exercise your rights under data privacy legislation, should be sent to:


    Data Privacy Manager

    Clipper Logistics Group

    Carlton Court

    Gelderd Road


    West Yorkshire

    LS12 6LT


    As a security measure the company will require proof of identity before responding to any requests.


    Use of Cookies

    The Company may use third-party web analytics services on our sites, such as Google Analytics. The third party providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyse how visitors use our Site. The data collected through these means (including IP address) are disclosed to these third party providers, who process the information to evaluate use of the Site. To learn more about Google Analytics and how to opt out, please visit



    Policy Changes

    Clipper Logistics may update this Privacy and Cookies Policy from time to time to ensure that individuals are kept informed of how personal information is used. The company will notify of changes by flagging the updated policy on the various company websites.