Servicecare’s returns management service is provided for clients that wish to have a central returns option in place for a large variety of electronic goods.
Our purpose built facility provides valuable data on a number of predetermined criteria such as:
It’s from this information that we can then determine the best course of action for the item.
Unlike other returns management services, ours is unique in that we have complex control systems in place that let us maximise the cost recovery value of a product. These ISO accredited processes and procedures allow us to work under the existing warranty and repair the item on behalf of the manufacturer or retailer at a fraction of the cost when compared to returning the item back to its origin for repair.