Our Services:

  • Returns
    Management

    An efficient single point for processing returns

    More

  • Asset
    recovery

    Refurbishing returned goods to ‘as new’ or ‘graded’ standard

    More

  • Warranty
    fulfilment

    Providing a cost effective alternative to in-home repair solutions

    More

  • WEEE
    Services

    Preparatory treatment of waste and secure storage of hazardous/non-hazardous waste

    More

Returns Management – we take care of everything

return-management

Servicecare’s returns management service is provided for clients that wish to have a central returns option in place for a large variety of electronic goods.

Our purpose built facility provides valuable data on a number of predetermined criteria such as:

  • Completeness of goods
  • In-bound damage of goods
  • Packaging conditions
  • Warranty status

It’s from this information that we can then determine the best course of action for the item.

Unlike other returns management services, ours is unique in that we have complex control systems in place that let us maximise the cost recovery value of a product. These ISO accredited processes and procedures allow us to work under the existing warranty and repair the item on behalf of the manufacturer or retailer at a fraction of the cost when compared to returning the item back to its origin for repair.